November 30, 2014, Guest
I cannot speak more highly about this hotel. The staff is terrific, especially the front desk staff. Excellent customer service. I would like to thank Roland and Michaela especially. The lobby and interior of the hotel is very modern, obvious renovations were recently done. All public spaces are very clean and well-kept. The rooms are very comfortable and clean as well. I will definitely be coming back!
September 20, 2014, Guest
Our office got an urgent message on a Saturday, from the office of our VIP guest checking into the Providence Marriott as part of a room block for an important visit at with our organization.
Our guest forgot two large reports and needed them reprinted on a Saturday. We called the local copy shop and they could not guarantee the reports printed and bound that day. Liz, the manager at the Marriott got very large reports printed, and delivered to our guest in under an hour. Liz was available to speak with me twice to set up the plan and then confirm everything was all set. I was really impressed with how she and the Marriott staff went above and beyond.