September 20, 2014, Jennifer Casasanto
Our office got an urgent message on a Saturday, from the office of our VIP guest checking into the Providence Marriott as part of a room block for an important visit at with our organization.
Our guest forgot two large reports and needed them reprinted on a Saturday. We called the local copy shop and they could not guarantee the reports printed and bound that day. Liz, the manager at the Marriott got very large reports printed, and delivered to our guest in under an hour. Liz was available to speak with me twice to set up the plan and then confirm everything was all set. I was really impressed with how she and the Marriott staff went above and beyond.
August 27, 2014, Nancy
My daughter recently had her bridal shower, wedding ceremony, and reception at the Marriott. She expressed what she wanted and left it all up to the Director of Catering Donna, Director of Banquet Operations Paul, and most of all Chef Franco for delivering a wonderful meal. They along with a wonderful staff made it the wedding she always dreamed of and more. They also gave a great room rate for our family and friends. If I could give them a 10 rating I would. Why go anywhere else when we have a gem that is within walking distance of historical Downtown Providence.