A New Home Due to Apartment Disaster
March 12, 2015, Hannah Combs
Last month my apartment ceiling collapsed and it was unlivable to live in, but thanks to the Marriott in Downtown Providence i had a place to live for the next 10 days before spring break. They gave my roommate and I an amazing deal to stay their for the time being. everyone in the staff was so friendly and enjoyable to be around and talk to. I got to know Fran Erba, he was very friendly and he helped me so much during the 10 days. Jack the food and beverage manager was also very nice and understanding about the situation, he even offered me a complementary breakfast which was so extremely nice of him. All the employees were just extremely nice, professional, and knew what they were doing. And the environment felt like i was at home, it was cozy and trendy. I was so happy with my stay and with everyone i met i wish i didnt have to leave. Thank you so much for everything!
November 30, 2014, Tyler Wood
I cannot speak more highly about this hotel. The staff is terrific, especially the front desk staff. Excellent customer service. I would like to thank Roland and Michaela especially. The lobby and interior of the hotel is very modern, obvious renovations were recently done. All public spaces are very clean and well-kept. The rooms are very comfortable and clean as well. I will definitely be coming back!