May 02, 2015, Guest
I recently stayed at this hotel and just wanted to commend them on the excellent service that I received. The room was fresh and clean and the overall atmosphere of the hotel was very appealing and accommodating. (Not to mention, the food and beverages were great as well!)
The location is so convenient to the downtown area! The mall, restaurants, and views that are available are all worth-while!
I appreciate the Marriott's focus on customer service and will definitely be staying at these hotels more in the future. I am highly impressed and will definitely be sharing my wonderful experience with my coworkers, friends, and family.
A New Home Due to Apartment Disaster
March 12, 2015, Guest
Last month my apartment ceiling collapsed and it was unlivable to live in, but thanks to the Marriott in Downtown Providence i had a place to live for the next 10 days before spring break. They gave my roommate and I an amazing deal to stay their for the time being. everyone in the staff was so friendly and enjoyable to be around and talk to. I got to know Fran Erba, he was very friendly and he helped me so much during the 10 days. Jack the food and beverage manager was also very nice and understanding about the situation, he even offered me a complementary breakfast which was so extremely nice of him. All the employees were just extremely nice, professional, and knew what they were doing. And the environment felt like i was at home, it was cozy and trendy. I was so happy with my stay and with everyone i met i wish i didnt have to leave. Thank you so much for everything!