Providence Marriott Downtown Hotel Reviews

Service excellence is a top priority at Providence Marriott Downtown hotel. We take customer reviews very seriously in order to provide top-rated accommodations, services and amenities to maximize your Providence, Rhode Island experience. Read what past guests have to say about their recent vacation at Providence Marriott Downtown.

From: K Kosenski

Hi Jennifer,
I just thought I’d shoot you a quick ‘thank you’ for setting us up in a GREAT cityview room this past weekend. Thanks for putting a fridge in for us also, I forgot about that. We had a wonderful time at waterfire and discovered a new-to us-restaurant. Tortilla Flat. Boy was it good! I was able to use the hotel’s wifi for free also, that sure saved us time and a trip. Thanks so much for your help and go out there to adopt a kitty! Ours fared very well, she demanded wet food on arrival, but other than that, she was fine.

Sincerely,
Karen Kosenski

From: Patty and Biel Butler

Jennifer Thank you for the special gift on our 23rd anniversary We appreciated your great service! You make our stay very special- Thank you.
Patty & Biel Butler

From: Annette Porcaro (Room 670)

The Room was perfect-the dessert tray was delicious, as was the wine. Thank you for making our stay worry-free and memorable.

Much appreciation,
Annette Porcaro

From: Mike Trella

I just wanted to drop you a quick note and say Thank You for all of your help with the New Years at your hotel. The package was great and we had a great time. Tom (our driver) was also extremely helpful and I think without the three of you helping us, we wouldn’t have had as good a time.

I really do like coming to your hotel and will definitely do so again.

Sincerely,
Mike Trella

From: Hilaine Burton

Dear Marriott Staff,
Just wanted to drop a guide note to thank all of you, especially Bemard & Alex, for making my stay in Rhode Island such an enjoyable experience. You all have been so thoughtful and outgoing and kind, please know how much it was appreciated. Again and again, your staff went above and beyond the call of duty. You have my humblest thanks!

Take care,
Hilaine Burton